Frequently Asked Questions

help

How does the massager help me?

It simulatesreal thumb and hand pressure, like a naturalshiatsu massage. This helps to:
✔️Relieve tension & painin neck, shoulders, and lower back
✔️Improve blood circulationfor faster recovery
✔️Reduce stress & stiffnessso you feel relaxed and light

help

The Benefits of Red Light Therapy?

✨ Backed by Science ✨

2018 review from Harvard Medical School showed that Red Light Therapy can:
✔️ Reduce pain & muscle tension
✔️ Boost circulation & speed recovery
✔️ Stimulate cellular repair
✔️ Enhance skin rejuvenation

help

How long does the battery last?

The built-in rechargeable battery lasts up to around90 minutes per charge(depending on usage and heat mode).

help

what's included in the package?

The premium model with:
x1 Smart Hands Massager
x2 Heat Modes
x3 Massage Modes
x1 USB Charging Cable
x1 Illustrated User Manual.
x1 FREE Adjustable Strap
x2 FREE Red Light Therapy Modes

help

How long does it take for me to receive my order?

Normally, orders will be successfully delivered within 30 days (4 weeks), sometimes may has 3-5 days earlier or delay depending on the different region.

help

How do I change my shipping address?

If the package has not been sent out (2-3 days), you can contact us to change the shipping address for free. If the package has already been sent out, unfortunately you will need to pay extra bill to update address (this fee is charged by the shipping provider, e.g. DHL or FedEx).

help

How do I track the status of my order?

Once the package starts shipping, the shipping information will be synced to our tracking system within 48 hours, please click Track Shipping to see more details.

help

What is your return and exchange policy?

We have 30 days money back guarantee, so if the products has quality problems, you can get a 100% refund or a partial refund (non-quality problems). Please click our Refund Policy to see more.